manual training in education 1896
General:
Name: manual training in education 1896
Format: pdf
Size: 4.92 MB
Book:
Title: Manual training in education
Author: Calvin Milton Woodward
Language: angielski
Year: 2010
Subjects: Education, Language Arts, Nonfiction
Publisher: Chandos Publishing
ISBN: 9781843345701
Total pages: 340
Description:
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. – Dual use – reference work and/or training manual – Potential as a text book – Applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
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