Perfect Phrases for Conflict Resolution – Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment
General:
Name: Perfect Phrases for Conflict Resolution – Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment
Format: pdf
Size: 394.1 KB
Book:
Title: Perfect Phrases™ for Conflict Resolution
Author: Polsky, Lawrence & Gerschel, Antoine
Language: angielski
Year: 2011
Subjects: Business, Nonfiction
Publisher: McGraw Hill LLC
ISBN: 9780071756167
Total pages: 51
Description:
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement-and prevent it from spreading into an uncontrollable fire.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it’s with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with:A micromanaging supervisor An underperforming employee A peer’s disruptive work habits Unreasonable or unethical customer requests Abrupt, rude, and unprofessional coworkers
Download from RapidGator
https://rapidgator.net/file/b6f6d29d65fb5eab40c57197bfc9c0a5/5e313041rl8bnvkm9fgwx3.pdf