Business Process Outsourcing – The Competitive Advantage
General:
Name: Business Process Outsourcing – The Competitive Advantage
Format: pdf
Size: 1.49 MB
Book:
Title: Business Process Outsourcing
Author: MR2
Language: polski
Year: 2004
Subjects: Business, Nonfiction
Publisher: Wiley
ISBN: 9780471655770
Total pages: 256
Description:
Business Process Outsourcing (BPO) is becoming the new revolution as company’s of all sizes are seeking to take advantage of this source of competitive advantage.
This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative. Each chapter features a case study, insight from a practitioner, focus on how BPO affects people, and ethical considerations.
* Discusses both the how and why of business process outsourcing with a straightforward "how to" approach.
* Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative.
* Empowers businesses of all sizes to take advantage of this all-encompassing business revolution.
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