Okonkwo R Growth Engineering How to Build Systems in an AI-Driven World 2026
General:
Name: Okonkwo R Growth Engineering How to Build Systems in an AI-Driven World 2026
Format: pdf
Size: 2.01 MB
Book:
Title: Growth Engineering
Author: Rita Okonkwo;
Language: English
Year: 2026
Subjects: N/A
Publisher: John Wiley and Sons Inc, US
ISBN: 1394378467
Total pages: 211
Description:
Chief Customer Officer 2.0 gives you a proven 5-competency framework that has launched and advanced the customer experience transformation in business-to-consumer and business-to-business companies around the world.
And it will take years off your learning curve.
This book outlines in detail Jeanne Bliss’ Five-Competency Model.the same model Jeanne uses to coach the C-Suite, Chief Customer Officers and Vice Presidents of Customer Experience globally.
Chief Customer Officer 2.0 will quickly get you into action with a united leadership team, shifting your business focus to earning the right to growth, by improving customers’ lives. In Chief Customer Officer 2.0, Jeanne Bliss provides practical guidance on how to embed the Five Competencies into the way your company develops products, goes to market, enables and rewards people, and conducts annual planning. And she fearlessly shares her leadership tools and ‘recipe cards’ developed over thirty-years as a Chief Customer Officer practitioner and coach to support and enable your business transformation.
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